How are we different?

YES, FREE OF CHARGE

2.

We serve notices free of charge with no obligation to use our services.

1.

We mandatorily make our clients aware of the agreed surveyor route, potentially forfeiting our fee.

3.

We lobby professional bodies for change, by working directly with them to call out poor behaviour and finding solutions to improve the industry.

5.

We DO NOT ambulance chase (the practice of sending unsolicited letters to adjoining owners as soon as a building owner puts in for planning). We condone that behaviour and we call it out.

4.

We do not ask you to sign a letter of appointment until you have agreed our fee and a dispute has materialised. Once appointed, a surveyor cannot be sacked.

CALL OUT

6.

We have taken the time to ensure our guides are available for all to see, free of charge. There are NO other guides like ours. Blank templates? No. Not with us. Sugar-coating the act? No. Not on our watch. Our guides are bold, frank and exactly what is needed to awaken this stale half-asleep industry.

8.

We do not advertise. We do not care for Google Ads, search engine optimisation or magazine features. Our reputation is important.

7.

We write articles, blogs and guides, for YOU. We don’t ask for your custom, we don’t try to sell you our services, we just give you knowledge, knowing that if you like us, you will use us.

KNOWLEDGE

9.

We are not perfect. We think we are pretty damned good at what we do, but we are a four-star company, not a five-star company. We make mistakes from time-to-time, but when we do, we own them. We apologise, we improve, we learn. We will never be perfect and we will never pretend to be.